Refund Policy

14-Day Return Policy

Customers have the right to return eligible products within 14 days of receiving their order.

We provide free return shipping for eligible returns.

To qualify for a return:

The item must be returned within 14 days of delivery.
The item should be unused and in its original condition where reasonably possible.
All original packaging and accessories should be included.

Once returned goods have been received and inspected, approved refunds will be processed within 5–7 business days.

Refunds will be issued to the original payment method used during purchase.

For hygiene, health, safety, or other legal reasons, certain products may not be eligible for return once opened or used.

Any exclusions will be clearly identified on the product page where applicable.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Phone: +44 7848 102261